Arcus FM Data Management Platform

Arcus FM is a specialist facilities management provider that offers support services and solutions ranging from refrigeration to electrical, mechanical, lighting and more. Naturally, all that activity needs to be monitored in real-time. To make that process smoother, Arcus wanted to create a visual dashboard that would simplify the data and provide actionable insights.

We stepped up to the mark and worked closely with Arcus to develop a slick ‘Helix’ dashboard. Sorting and summarising huge amounts of data, while providing instant insight and helpful alerts, it was designed to improve efficiency and be accessible to everyone across the entire business. This is how we did it.

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Then it was go time. On soft launch, the dashboard was met with plenty of praise, and in the following weeks, we made several updates, allowing for a larger number of simultaneous users and information feeds from up to 1,800 sites. It will always be moving forward, but for now, the Helix dashboard is doing exactly what it set out to. It’s gaining momentum too and was even featured at a Microsoft event in North America where it was well received by delegates.

What did Arcus have to say about it all? Well, the organization couldn’t have been happier.

“The Helix platform is market-leading for an FM company and will improve the way we operate. It will give instant selectable access and a fully relevant user experience whether you’re in the field, in an office environment, or presenting to colleagues and clients. This is what will set this apart from other remote operating and monitoring platforms."

This project's outstanding use of data and its impact have not only satisfied the organisation but have also been recognised with a Silver award for 'Best Use of Data' at the Digital Impact Awards. This external recognition further highlights the dashboard's success in enhancing operations and user experiences.

Case Study - Arcus Helix - Image 4

Then it was go time. On soft launch, the dashboard was met with plenty of praise and in the following weeks we made several updates, allowing for a larger number of simultaneous users and information feeds from up to 1,800 sites. It will always be moving forward, but for now, the Helix dashboard is doing exactly what it set out to. It’s gaining momentum too, and was even featured at a Microsoft event in North America where it was well received by delegates.

What did Arcus have to say about it all? Well, the organisation couldn’t have been happier.

“The Helix platform is market leading for an FM company and will improve the way we operate. It will give instant selectable access and a fully relevant user experience whether you’re in the field, in an office environment or presenting to colleagues and clients. This is what will set this apart from other remote operating and monitoring platforms.”

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