As a member of our UX & Design team, you will be responsible for helping our award-winning Digital team delivery high quality, user-centric experiences to our extensive and ever-growing list of clients (including high-profile names such as Lloyds Banking Group, BT, EE, Sainsbury’s and Jaguar Land Rover, to name just a few). This is a highly varied role in an exciting, fast-paced multi-service communications agency, and is crucial in ensuring that we continually deliver the right products and solutions for both our clients and their audiences.
In addition to designing the look and feel of digital platforms (including websites, apps, AR experiences and games), this role provides the opportunity to get involved in projects from day one and shape the direction of the final product. The UX Designer sets out the plan for features and functionality of the system, to ensure that it fulfils the project objectives in a way that is logical and easy to use for the end user. Therefore, strong leadership and decision making skills are a must.
Research and planning are at the heart of our digital projects, and this role will command strong communication and people skills to extract the necessary information from project stakeholders and, occasionally, end-users to understand their needs and wants. These insights are then used to define the project's requirements and ultimately determine what we will build.
Outside of project work, this person will form a core part of our UX team, supporting the team with both ongoing work as well as future innovation. This will involve taking an active, senior position within the team to ensure that standards are upheld, be this through reviewing work completed by others or optimising our processes and procedures to ensure efficient and effective delivery. In addition to this, there will also be a strong element of collaboration to mentor and coach more junior members of the team and develop their skills.