Resource Coordinator

Group creative services

Your reason for being here…

To negotiate, juggle and ultimately expertly coordinate, with ninja like precision, the Creative Services team, who can then proficiently deliver on multiple projects that consistently land with our clients exactly how and when they need them.

The way you roll…

You're a skilful resource co-ordinator who consistently solves ever-changing challenges driven by client and fellow team member requests. Your positive desire to ensure those you co-ordinate can deliver what’s needed is what others respect you for most. Your ability and pride in accurately assessing resource needs, establishing sufficient capacity to realise projects’ goals and communicating with stakeholders will be something that drives you from your very core.

You also possess extensive knowledge of resource allocation and ideally have experience in a service-orientated industry, preferably in the creative industries and from an agency perspective.

How you make it all possible…

  • Service management of all resources provided by the Creative, Design and Copywriting teams.
  • Assigning available staff to projects based on their skills and experience.
  • Organise and co-ordinate the workflow through the division to maximise efficiency and output.
  • Act as the initial point of contact for all queries relating to Creative resource and output ensuring a robust process is in place and activated during any period of absence.
  • Management of Ganttic and Microsoft Outlook for scheduling and management of Creative, Design and Copywriting teams for project-related activities.
  • Liaise with fellow team members charged with resourcing to help achieve higher levels of time efficiencies and new ways of working within the Creative Services team.
  • Specify, manage and coordinate external suppliers including freelancers and digital stock suppliers.
  • Ensure all team members in the division are recording their time regularly and as requested, monitoring employee utilisation, workload, and overtime hours.
  • Support the team to ensure they meet their deadlines as required and agreed.
  • Pro-actively liaise alongside the CCO with other division and brands within the group to review the service levels and look for improvements that would be of benefit to all.
  • Help ensure Creative Services is seen as a positive, trusted and reliable service provided across the group.

This list is not exhaustive and you will be expected to work flexibly and undertake other such duties as may be reasonably required.

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What’s in your toolbox…

  • 3-4 years' experience in a creative communications environment.
  • A solid knowledge of the creative process, particularly in areas such as design, creative direction and have knowledge of resource planning, allocation and assigning.
  • You feel comfortable working in a dynamic and fluid environment and are able to understand complex project requirements, understand briefs, and recognise potential risks and dependencies relevant to resourcing.
  • You are a curious, flexible problem-solver. You are also fair, kind, collaborative and a trusted guardian of confidential and sensitive information.
  • Ability to co-ordinate multiple tasks on an on-going basis.
  • Outstanding attention to detail and strong organisational ability.
  • Able to work under pressure and meet deadlines.
  • Be able to communicate effectively to a high level both verbally and in writing.
  • Commercial awareness for budget creation and management.
  • Pro-actively ensuring you are always up to date with company proposition and services.
  • Willing to work outside normal office hours when required.

Get to know us…

We’re one of the most unexpectedly all-round capable communications agencies that’s been on the go for years – ever since our head honcho set up shop in a shed back in 1980, in fact.

Since then, we’ve made it our mission to make anything possible for our many and varied clients, putting our creative flair into delivering strategic communication campaigns, digital solutions, film and videos, events, exhibitions, and a whole lot more in between. We’ve grown a lot, but we’ve kept everything that made us great, back from the very day we first started out. Our global HQ and largest studios are smack bang in the middle of the UK and well worth a visit to see for yourself!

Hang on, there’s more…

The role will be based primarily in Hartlebury, but there will be times when you’ll need to work from our other offices and undertake other related commercial duties both in the UK and overseas. Flexibility is key!

We’re a friendly team. We really, really welcome anyone who wants to become part of a brilliant company. If you’re passionate with a cracking drive to deliver on our ‘anything’s possible’ mindset, we’d love to hear from you!

DRPG is an equal opportunities employer

Data Security (not super exciting, but necessary)

At all times you must work within the guidelines set out in the DRPG Information Security Policy and your Employee Confidentiality Agreement. Failure to do so may be treated as gross misconduct.

You must also work within the guidelines set out in DRPG’s Health & Safety Policy and Team Handbook.

Like what you see? Let’s work together!

Give us a call on:  0207 937 8057  or email us today on:

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