DevOps Technician

You will work closely with our team of DevOps engineers to ensure the integrity of our infrastructure and manage the lifecycle of project applications, domains, SSL certificates, servers and project data within the team and business.

• Support the Digital team with the management of applications on our infrastructure, including actioning hosting and de-hosting requests for projects to meet deadlines
• Process and manage requests for new domain names, SSL certificates and other supporting components
• Ensure that the infrastructure and data is catalogued correctly, and all asset management systems are kept accurate and up to date
• Coordinate renewals of products including domains, servers and infrastructure components with the DevOps and Project Management team and working with external suppliers and contractors
• Reviewing applications and infrastructure for compliance and auditing purposes (with guidance from DevOps engineers), and actioning outcomes from those activities (e.g., backing up, migrating or deleting data/applications)
• Provide basic support for the above duties in our ticketing and support system for the wider team
• Have your finger on the pulse of DevOps and be aware of new technologies and concepts that will benefit the team, and suggest improvements or optimisations to systems, processes and procedures

This list is not exhaustive, and you will be expected to work flexibly and undertake other such duties as the management may, from time to time, reasonably require.

• Experience (educational, vocational or hobbyist) in IT and an interest in managing hosting infrastructure, data and systems
• A basic knowledge of a Linux operating system
• A basic knowledge of a command line interface and navigating systems
• A basic knowledge of infrastructure components such as servers, domains, DNS, SSL certificates, servers and firewalls

DESIRABLE SKILLS

• Use or understanding of Nginx webserver configuration
• Use or understanding of a database system such as MySQL, MariaDB or PostgreSQL
• Understanding of networking skills such as DNS records and IP addresses
• Use or understanding of a programming or scripting language - particularly PHP

CHARACTERISTICS

• You are passionate about technology
• You have a hunger to learn new skills
• You are a team player, who cares deeply about others in the team
• You are a problem solver who always looks for a solution
• You can think creatively and generate ideas
• You can keep a positive attitude when working under pressure
• You have an eye for detail, and take pride in what you do
• You can work well in a team and as an individual
• You have good organisational skills and can prioritise your workload
• You are not afraid to ask for help if you need it
• You are committed to making ‘anything possible’ with a ‘can do’ attitude

• Able to travel throughout the UK and overseas
• Driving licence