--- title: Incentive | Avaya | DRPG Experiential description: To celebrate Avaya’s top performers, DRPG created a unique Costa Rica experience filled with adventure, luxury stays, and impactful team-building activities. --- [![DRPG logo](https://www.drpgroup.com/hubfs/%5BDRPG%20Live%5D%20Website/DRPG%20creative%20experience%20agency%20logo%20-%20DRPG%20Experiential%20-%20DRPG%20Live%20Logo.png) ](https://www.drpgroup.com/drpgexperiential?hsLang=en) - [We](https://www.drpgroup.com/drpgexperiential/about) - [Create](https://www.drpgroup.com/drpgexperiential/expertise) - [Experiences](https://www.drpgroup.com/drpgexperiential/our-work) - [Contact](https://www.drpgroup.com/drpgexperiential/contact) ![DRPG logo mobile](https://www.drpgroup.com/hubfs/%5BDRPG%20Live%5D%20Website/DRPG%20creative%20experience%20agency%20logo%20-%20DRPG%20Experiential%20-%20DRPG%20Live%20Logo.png) - [We](https://www.drpgroup.com/drpgexperiential/about) - [Create](https://www.drpgroup.com/drpgexperiential/expertise) - [Experiences](https://www.drpgroup.com/drpgexperiential/our-work) - [Contact](https://www.drpgroup.com/drpgexperiential/contact) Let's talk [![DRPG LinkedIn icon](https://www.drpgroup.com/hubfs/Icons/LinkedIn-circle.png) ](https://www.linkedin.com/company/drpgroup) [![DRPG Instagram icon](https://www.drpgroup.com/hubfs/Icons/Instagram-circle.png) ](https://www.instagram.com/drpgteam) [![DRPG email icon](https://www.drpgroup.com/hubfs/Icons/Contact-circle.png) ](mailto:support@drpgroup.com) Let's talk [![DRPG LinkedIn icon](https://www.drpgroup.com/hubfs/Icons/LinkedIn-circle.png) ](https://www.linkedin.com/company/drpgroup) [![DRPG Instagram icon](https://www.drpgroup.com/hubfs/Icons/Instagram-circle.png) ](https://www.instagram.com/drpgteam) [![DRPG email icon](https://www.drpgroup.com/hubfs/Icons/Contact-circle.png) ](https://www.drpgroup.com/drpgexperiential/contact?hsLang=en) ![Back to top arrow icon](https://www.drpgroup.com/hubfs/dark-arrow.png) ![](https://www.drpgroup.com/hubfs/%5BDRPG%5D%20Case%20Studies%20(2025)/Avaya%20-%20Case%20Studies/%5BDRPG%20Live%5D%20Avaya%20Circle%20of%20Excellence%20Incentive/DRPG_Live%20Website_Avaya_Case%20Study_Large%203.jpg) [![Back arrow icon](https://23264179.fs1.hubspotusercontent-na1.net/hubfs/23264179/link_arrow.png) Back to our work ](https://www.drpgroup.com/drpgexperiential/our-work?hsLang=en) # Avaya Circle of Excellence Incentive Technology • Incentive • CSR Activity Avaya wanted to celebrate its top performers, and a standard getaway wasn’t going to cut it. So we delivered a once-in-a-lifetime experience in Costa Rica’s stunning Peninsula Papagayo. Think jungle crocodile cruises, jet skiing, and a powerful give-back moment building bikes for local children. Hosted at the luxurious Four Seasons, every detail was designed to reward, inspire, and reconnect the team. With bespoke gifts, considered logistics, and a dedicated event app, guests were free to fully immerse themselves. ![DRPG_Live Website_Avaya_Case Study_7](https://www.drpgroup.com/hubfs/%5BDRPG%5D%20Case%20Studies%20(2025)/Avaya%20-%20Case%20Studies/%5BDRPG%20Live%5D%20Avaya%20Circle%20of%20Excellence%20Incentive/DRPG_Live%20Website_Avaya_Case%20Study_7.jpg) ### CHALLENGE When it comes to rewarding a top-performing sales team, a standard getaway won’t cut it. Avaya wanted to give their winners an experience that truly celebrated their success. ![DRPG_Live Website_Avaya_Case Study_8](https://www.drpgroup.com/hubfs/%5BDRPG%5D%20Case%20Studies%20(2025)/Avaya%20-%20Case%20Studies/%5BDRPG%20Live%5D%20Avaya%20Circle%20of%20Excellence%20Incentive/DRPG_Live%20Website_Avaya_Case%20Study_8.jpg) ### INSIGHT Perception was key, and budgets were tight. This needed to feel the most exclusive and rewarding trip to date. We had to inspire the team, strengthen connections and leave them feeling ready to repeat their award-winning performances. ![](https://www.drpgroup.com/hubfs/%5BDRPG%5D%20Case%20Studies%20(2025)/Avaya%20-%20Case%20Studies/%5BDRPG%20Live%5D%20Avaya%20Circle%20of%20Excellence%20Incentive/DRPG_Live%20Website_Avaya_Case%20Study_Large%204.jpg) ### SOLUTION Held at the Four Seasons Peninsula Papagayo in Costa Rica, every detail was designed to make guests feel like VIPs. The itinerary was packed with once-in-a-lifetime moments. From adventurous pursuits like a jungle crocodile cruise, and jet skiing, to moments dedicated to giving back to the local community by building bikes for children, every guest felt this certainly was a trip to be treasured.   With a dedicated event app keeping everything running smoothly, all they had to do was soak it in. We took care of the travel logistics, designed an itinerary that blended adventure and relaxation throughout. Every personal touch, from bespoke gifts to exclusive experiences, reinforced Avaya’s appreciation for their team.   ![DRPG_Live Website_Avaya_Case Study_6](https://www.drpgroup.com/hs-fs/hubfs/%5BDRPG%5D%20Case%20Studies%20(2025)/Avaya%20-%20Case%20Studies/%5BDRPG%20Live%5D%20Avaya%20Circle%20of%20Excellence%20Incentive/DRPG_Live%20Website_Avaya_Case%20Study_6.jpg?width=578&height=568&name=DRPG_Live%20Website_Avaya_Case%20Study_6.jpg) ![DRPG_Live Website_Avaya_Case Study_3](https://www.drpgroup.com/hs-fs/hubfs/%5BDRPG%5D%20Case%20Studies%20(2025)/Avaya%20-%20Case%20Studies/%5BDRPG%20Live%5D%20Avaya%20Circle%20of%20Excellence%20Incentive/DRPG_Live%20Website_Avaya_Case%20Study_3.jpg?width=578&height=568&name=DRPG_Live%20Website_Avaya_Case%20Study_3.jpg) ![DRPG_Live Website_Avaya_Case Study_5](https://www.drpgroup.com/hs-fs/hubfs/%5BDRPG%5D%20Case%20Studies%20(2025)/Avaya%20-%20Case%20Studies/%5BDRPG%20Live%5D%20Avaya%20Circle%20of%20Excellence%20Incentive/DRPG_Live%20Website_Avaya_Case%20Study_5.jpg?width=578&height=568&name=DRPG_Live%20Website_Avaya_Case%20Study_5.jpg) ![DRPG_Live Website_Avaya_Case Study_1](https://www.drpgroup.com/hs-fs/hubfs/%5BDRPG%5D%20Case%20Studies%20(2025)/Avaya%20-%20Case%20Studies/%5BDRPG%20Live%5D%20Avaya%20Circle%20of%20Excellence%20Incentive/DRPG_Live%20Website_Avaya_Case%20Study_1.jpg?width=578&height=568&name=DRPG_Live%20Website_Avaya_Case%20Study_1.jpg) ![](https://www.drpgroup.com/hubfs/%5BDRPG%5D%20Case%20Studies%20(2025)/Avaya%20-%20Case%20Studies/%5BDRPG%20Live%5D%20Avaya%20Circle%20of%20Excellence%20Incentive/DRPG_Live%20Website_Avaya_Case%20Study_Large%201.jpg) ![DRPG_Live Website_Avaya_Case Study_2](https://www.drpgroup.com/hubfs/%5BDRPG%5D%20Case%20Studies%20(2025)/Avaya%20-%20Case%20Studies/%5BDRPG%20Live%5D%20Avaya%20Circle%20of%20Excellence%20Incentive/DRPG_Live%20Website_Avaya_Case%20Study_2.jpg) ### IMPACT The experience left guests feeling truly valued, with feedback highlighting the perfect balance of adventure, luxury, and purpose. Not only did it boost morale and team connection, it reignited motivation, setting the tone for another year of high performance. ![DRPG_Live Website_Avaya_Case Study_9](https://www.drpgroup.com/hubfs/%5BDRPG%5D%20Case%20Studies%20(2025)/Avaya%20-%20Case%20Studies/%5BDRPG%20Live%5D%20Avaya%20Circle%20of%20Excellence%20Incentive/DRPG_Live%20Website_Avaya_Case%20Study_9.jpg) ### PERSPECTIVE "Thank you for organising such an amazing event for us! I truly appreciate the effort you and the team put into making it a memorable experience." 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