Within the team we know the pressures and the difficulties of juggling and spinning many plates and diaries. Especially understanding having 3 parties interested in the same date and various agencies pitching. But I have to say, we also have the same problems in an agency too.
In the venue sourcing world particularly, there can be some little niggles that could possibly be prevented or ironed out. I really mean this: sometimes we can feel like we’re the problem when actually we’re just trying to act on behalf of our client. We know we ask a lot of questions, but it does help if you can respond to these, as we know this is what our client wants to know. And we’re not hiding the client’s name because we want you to guess, we’ve signed an NDA meaning they don’t wish for it to be shared. So best not to guess and then stick it on the proposals!
So, I’ve got no magic wand to solve all these niggles, but I do have some possible solutions. Let’s not get caught up in the motions. Openness and transparency are so important for this to work best for both parties. Here’s some essential tips to help with this collaboration:
Top tips:Read the brief properly
Let’s all save some time and pick up the phone or read the requirements carefully. It may be a little time consuming but not as time consuming as completing the enquiry when it’s not working with the brief. If in doubt dial our digits (call us), we are happy to chat.
Fill in the information we have requested
We ask a lot of questions. We ask tailored questions to the event, but some are generic so a cheeky cheat is to save one of our forms and reuse some of the information and, where possible, we will do the same. Make it simple, make it applicable. If you feel like questions do not apply to you – tell us and we can chat it through.
RING, RING, and RING again.
Try not to get into the habit of calling the day after you have responded to a proposal and then ask for an update – additionally do not call us every other day from there for an update. We/I won’t keep this from you. As soon as we know, we will let you know.